Speaking Clearly, Connecting Confidently: A Client Story I’ll never forget the first time I spoke with Maya, a consultant with a mind full of brilliant ideas. On our video call, she was animated and knowledgeable, but there was something holding her back. She hesitated over certain words, repeated herself mid-sentence, and sometimes paused, unsure if she was being understood. By the end of our conversation, she sighed and said, “I know what I want to say… I just don’t feel li